Shipping and Delivery

We have a large number of products and most importantly a larger number of satisfied customers. We use FedEx, UPS & USPS for most of our shipments.

Orders are normally shipped within 1 to 5 business days after payment has been received. The average delivery time is 1 - 10 business days from the shipping date. Standard shipping rate start at $6.95 for the first item based on weight and number of items purchased. Priority, overnight & bulk order shipping rates are quoted on a per order basis prior to the order being placed.

If you would like for your order to be shipped by priority and overnight shipping or if you would like a price on bulk orders & shipping, please email us at info@industrialconcrtesupplies.com and provide us with your order and shipping information and we will get you a quote right back to you and assist you in placing your order, if so desired.

We ship to the United States Only. Under any circumstances, the shipping & handling fee is non-negotiable and non-refundable. We absolutely do not accept C.O.D.'s or local pickup.

Ordering Tracking

You can track your order delivery tracking once it has shipped by going to our Order Tracking Page, Click Here!

A Majority or the orders processed are shiped via FedEx.

Return & Exchange Policy

We want you to be satisfied with your purchases, If you receive a wrong or defective item, we will promptly send you a replacement or issue you a refund after you have returned the product (Shipping & Handling is not refundable). We will not accept other merchandise returns. Wrong or defective item must be returned no later than 7 days after you receive them. All we request is that you email us upon receipt of defective goods and request a RMA number (Return Merchandise Authorization Number) and to clearly mark the RMA number on the outside of the returned item. Failing to have the RMA number can result in delay in exchanging your defective product or issuing a refunding.

All product warranties are from the manufacturer. Any item purchased from Industrialconcretesupplies.com a Industrial Concrete Supply, Inc. website which requires a refund is subject to a 25% minimum restocking fee deducted from the purchase price (Shipping charges are not refundable).

Diteq product returns: No Refunds or Returns on books, Computer Software, Video Tapes and/or DVD products. Buyer will be responsible for shipping back the wrong or defective item at the buyers expense. The item must be returned in the condition it was received and in its original packaging. If the product is not returned in like new condition or without the original packaging, there will be a minimum restocking fee of 25% (shipping charges not included).

NO RETURNS WILL BE ACCEPTED WITHOUT A RMA NUMBER CLEARLY MARKED ON PACKAGING.

Payment Options

Industrialconcretesupplies.com accept payments by way of Visa, MasterCard, Discover, American Express, and PayPal online. We also accept Money Orders and Personal Checks when placing order via the United State Postal Severice.

We absolutely do not accept C.O.D.'s or local pickups for any reason.

Terms and Conditions

1. For sales originating from this website the following terms will apply. For sales originating from other forums including ebay auctions the terms of sale listed there will apply.
2. All items are described to the best of our ability. Pictures are for representation use only and may not be of the actual product.
3. Shipping costs for repaired or replaced items to and from us to you will be shared. You agree to pay for shipping to us and we agree to pay for shipping of the repaired or replaced item back to you.
4. Each auction and/or purchase via telephone, fax or the internet is a separate transaction and requires a separate order from us. As a result of the inherent costs in an auction sale we do not combine shipping for different auctions.

Pricing Policy

All prices and descriptions contained on this website are subject to change without notice.

Items can be withdrawn from sale at any time. Industrialconcretesupplies.com a Industrial Concrete Supply, Inc. website is not responsible for typographical errors. All items are described to the best of our ability. Pictures are for representation use only and may not be of the actual product. Any item withdrawn from sale, which required a down payment, may be subject to a 25% minimum restocking fee deducted from the down payment. Any item purchased from Industrialconcretesupplies.com a Industrial Concrete Supply, Inc. website which requires a refund are subject to a 25% minimum restocking fee deducted from the purchase price (Shipping charges are not refundable).

Current prices may be quoted over the telephone when you place your order. Illinois residents are required to add applicable state and local sales tax.

Privacy Policy

To review the Industrialconcretesupplies.com Privacy Policy, please click here.